Privacy Policy

Last updated: February 14, 2026

AO1 Heals LLC, doing business as Audience Of One (“AO1,” “we,” “our,” or “us”), respects your privacy.

Your voice, your story, and your inner world matter to us.

This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website at www.ao1heals.com, complete a quiz, upload a voice recording, subscribe to emails, purchase a product, or otherwise engage with AO1 services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Policy.

Information We Collect

We collect information you voluntarily provide, as well as certain information automatically collected through website usage.

Information You Provide

  • Name, nickname, or preferred name

  • Email address

  • Pronouns, if shared

  • Emotional responses submitted through quizzes or forms

  • Written reflections or messages

  • Voice recordings, if you choose to upload them

  • Customer support communications

You may choose how much you share. Only required fields must be completed.

Automatically Collected Information

  •  IP address

  • Browser and device type

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Personalize your AO1 experience

  • Match you with voice archetypes, tone, and sound design

  • Generate and deliver personalized audio experiences

  • Send email communications and updates

  • Process purchases

  • Improve Services and user experience

  • Respond to support inquiries

  • Comply with legal obligations

We do not sell your personal information.

Voice Recordings

If you choose to upload a voice recording:

  • It may be stored securely through third-party hosting providers

  • It may be processed to generate personalized audio support

  • It will not be sold or publicly distributed

You may request deletion of your uploaded recordings at any time by contacting us at info@ao1heals.com.

Third-Party Service Providers

To operate AO1, we use trusted third-party service providers, which may include:

  • Squarespace (website hosting)

  • Flodesk (email marketing and communication)

  • Google Workspace (email communication and document storage)

  • Typeform (quizzes and intake forms)

  • Airtable (secure data organization)

  • ElevenLabs (voice generation and audio processing)

  • Uploadcare or similar file-hosting providers (voice uploads, if enabled)

  • Zapier (secure automation and data transfer)

  • Google Drive or other cloud storage providers

  • Payment processors

These providers process information on our behalf and are expected to maintain appropriate privacy and security safeguards.

We may use additional trusted service providers as necessary to operate and improve AO1.

Data Security

We use encryption, secure platforms, and restricted access systems to protect your information.

No method of online transmission or storage is 100% secure. However, we take reasonable and industry-standard steps to safeguard your data.

Data Retention

We retain personal information only as long as necessary to:

  • Provide Services

  • Maintain records

  • Comply with legal obligations

You may request deletion of your information at any time.

Cookies & Tracking Technology

We use cookies and similar technologies to:

  • Improve website functionality

  • Measure performance

  • Enhance user experience

You may manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the data we hold about you

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Object to certain processing

  • Request data portability

To exercise these rights, contact: info@ao1heals.com

Children’s Privacy

AO1 is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

International Data Transfers

If you access AO1 from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date above.

Continued use of AO1 Services indicates acceptance of any revisions.

Contact

AO1 Heals LLC | Audience Of One

Email: info@ao1heals.com

Website: www.ao1heals.com