About AO1

Life asks us to understand things we were never taught how to understand.

AO1 is educational guidance for everyday life.

We help people understand themselves, other people, and what they’re dealing with, and learn how to navigate what comes next.

It often begins with a moment like this

“I don’t understand what my doctor just told me.”

  • “What does this part of the agreement actually mean?”
  • “Why do I keep reacting this way?”
  • “Why does this conversation keep going wrong?”
  • “What questions should I be asking?”

“I don’t get it”is enough to start.

People often reach AO1 before they have the right words, or even a well-formed question. You can start with a question, a feeling, a conversation, a decision, an experience, a photo or a document.

Educational guidance, not legal, medical or other professional advice.

The AO1 Companion on a phone: the Clarity screen, with MIA and options to talk, type, or upload a photo or document

Where AO1 began

Built by people who needed it too.

AO1 didn’t start as a product. It began in moments when support was needed, but the right voice wasn’t there.

It began with an insight about voice: the right message may not land when the messenger doesn’t resonate. Kynkai Naope, AO1’s founder, started there. The idea has since grown well beyond it.

Hear how it started, in Kynkai’s own voice.

The AO1 mark inside a sound wave, with the words “The voice I needed didn’t exist. So I built it. (sound on)”
The Voice I Needed Didn’t Exist. So I Built AO1. (Sound On)A 45-second spoken message from Kynkai Naope. Please listen with sound.Voice: Kynkai Naope · Sound design: Mauricio Zanotto · Founder: Kynkai NaopePlays from YouTube when you press play.

How it grew

It started with voice. Then the question got bigger.

  1. Voice

    The same message can land differently depending on who says it, how it is said and whether that voice resonates with the person receiving it. Sometimes the message isn’t the problem. It just isn’t landing from that messenger.

  2. Yourself and other people

    AO1 expanded toward helping people understand what was happening within themselves and between themselves and other people.

  3. The world around you

    AO1 expanded again as it became clear that people also move through everyday life encountering things they do not fully understand and may not yet know how to ask about.

The first insight did not change. What it applies to grew.

What AO1 is today

Educational guidance for everyday life.

Feelings, relationships, communication and decisions. Documents, agreements and unfamiliar systems. Health conversations, work, family patterns and transitions. Questions you don’t yet know how to ask.

  1. Clarity

    Understand what you’re dealing with.

    What is happening? What does this mean?

  2. Guidance

    Understand what may deserve attention.

    What should I ask or consider?

  3. Prepare

    Be better prepared for what comes next.

    A conversation, decision, appointment, document or change.

  4. Move forward

    Use what you understand in everyday life.

    The decisions stay yours.

Over time

Development

  1. Build capability

    Become more able to understand, navigate, communicate, question and prepare.

  2. Expand capacity

    Can carry more complexity with greater understanding.

Today, that idea takes two forms.

Companions

Somewhere ongoing to turn.

The ongoing AO1 experience, where understanding can build over time. Talk it through, type it out, or share what you’re looking at.

Private beta

Voice Kits

Something focused.

A focused educational experience for a particular subject, question, situation or transition.

Tatiana Cházaro smiling, standing in a wooden doorway

How the work is stewarded

Building for what people can carry forward.

I’m the Co-Founder and President of AO1 Heals, where we provide educational guidance for everyday life.

I keep returning to a simple idea: many of the capabilities we need to navigate life are things we were somehow expected to figure out on our own. How to understand ourselves and other people. How to communicate when something is difficult. How to navigate change, make decisions, understand unfamiliar information and systems, and ask better questions when we don’t understand.

Our work brings together Human Development and Human Understanding. One focuses on capabilities people can intentionally develop throughout life. The other addresses a different problem: people are constantly expected to participate in decisions, conversations and systems they may not fully understand. We believe understanding itself is a capability that can be strengthened.

We’re building AO1 so this kind of education is easier to reach through voice, text, web and practical experiences. The goal isn’t to create technology people become increasingly dependent on. It’s the opposite: help people understand more, participate more, develop greater agency and carry more capability forward into their own lives.

Ultimately, the destination is flourishing.

Tatiana CházaroCo-Founder & President

What AO1 stands for

We put our principles in writing.

“When you struggle, we do not ask what is broken. We ask what would help.”

The AO1 Constitution, Article II
Read the AO1 Constitution

Before you ask “Now what?”Know what.

Know what you’re dealing with, what it means, and what to ask, and you’re better prepared for what comes next.